Gaya APA
Vincent, G.
(2006).
ISO 9001:2000 And Continual Quality Improvement
.
Jakarta:
PT Gramedia Pustaka Utama.
Gaya MLA
Vincent, GASPERSZ.
"ISO 9001:2000 And Continual Quality Improvement".
Jakarta:
PT Gramedia Pustaka Utama,
2006.
Buku.