Gaya APA
Vincent, G. (2005).
ISO 9001:2000 AND CONTINUAL QUALITY IMPROVEMENT (cet.4).
Jakarta:
PT Gramedia Pustaka Utama.
Gaya MLA
Vincent, GASPERSZ.
"ISO 9001:2000 AND CONTINUAL QUALITY IMPROVEMENT".
cet.4
Jakarta:
PT Gramedia Pustaka Utama,
2005.
Buku.